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How do customers alter their basket composition when they perceive the retail store to be crowded? : an empirical study
Aydinli, Aylin; Lamey, Lien; Millet, Kobe; Braak, Anne … - In: Journal of retailing 97 (2021) 2, pp. 207-216
Persistent link: https://www.econbiz.de/10012648988
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Commentary on "Common method bias in marketing : causes, mechanisms, and procedural remedies"
Baumgartner, Hans; Weijters, Bert - In: Journal of retailing 88 (2012) 4, pp. 563-566
Persistent link: https://www.econbiz.de/10009719236
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Channels in the mirror : an alignable model for assessing customer satisfaction in concurrent channel systems
Hammerschmidt, Maik; Falk, Tomas; Weijters, Bert - In: Journal of service research : JSR 19 (2016) 1, pp. 88-101
Persistent link: https://www.econbiz.de/10011433181