Rapid technological developments and deregulation of the telecommunications industry have changed the way in which leading content providers distribute and price their goods and services. Instead of selling both content and access through proprietary networks, these firms are shifting their...

The Internet provides an unprecedented capability for sellers to learn about their customers and offer custom products at special prices. Advanced manufacturing technologies have improved sellers' manufacturing flexibility. To examine how these advances affect sellers' products and pricing,we...

In this article we take a first hand look at e-business organizational design issues from the perspective of the managers who are currently leading the e-business efforts at legacy firms. It is far too early in the history of the e-business phenomenon to declare winners and losers, and even if...