Digital platforms sometimes offer incentives to a subset of sellers to nudge behavior, possibly affecting the behavior of all sellers in the equilibrium. In this paper, we study a policy change on a large e-commerce platform that offers financial incentives only to platform-certified sellers...

Digital platforms sometimes offer incentives to a subset of sellers to nudge behavior, possibly affecting the behavior of all sellers in the equilibrium. In this paper, we study a policy change on a large e-commerce platform that offers financial incentives only to platform-certified sellers...

Digital platforms sometimes offer incentives to a subset of sellers to nudge behavior, possibly affecting the behavior of all sellers in the equilibrium. In this paper, we study a policy change on a large e-commerce platform that offers financial incentives only to platform-certified sellers...

Information overload is one of the major challenges for online shoppers. One possible solution to this aforementioned problem is to take advantage of the interactive decision aids (IDAs). Prior studies on IDAs have mainly focused on information overload problems caused by the products (e.g.,...

Shipping experience improvement has been an essential business strategy in e-commerce. Beyond investing directly in reducing shipping speed, online retailers have recently expanded their focus on other shipping strategies, such as offering consumers the option to pick up orders locally in a...