"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"--

"This book enhances the understanding and collaboration in e-government and the role of information technologies in supporting the development of improved services for citizens"--Provided by publisher.

"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"--Provided by publisher.

1. Exploring a professional social network system to support learning in the workplace / Anthony "Skip" Basiel, Paul Coyne -- 2. Knowledge producing megamachines : the biggest Web 2.0 communities of the future / Laszlo Z. Karvalics -- 3. Web 2.0 driven sustainability reporting / Daniel Süpke,...

Global Challenges and Strategic Disruptors in Asian Businesses and Economies / Patricia Ordonez de Pablos, Miltiadis Lytras -- Active Social Listening and its Impact on Firm Strategies : Study of Indian Context / Som Bhattacharyya, Neenu Neenu Augmenting Human Resource Proximity Plumbing...

"The book presents a collection of chapters exploring and discussing the state-of-the-art, emerging topics, challenges and success factors in business, big data, innovation and technology in Asia, exploring how IoT, big data and AI can provide solutions for global challenges and companies"--