Problem definition: Supply chain complexity from multiple sources inhibits the accuracy of inventory recording that is critical for maintaining and improving operational efficiency. Using a proprietary panel data set comprising inventory, sales, and product attribute information, we explore how...

Online peer-to-peer (P2P) lending has rapidly emerged as an alternative to traditional bank financing. In contrast to traditional financing models, a borrower in online P2P lending, typically a small- and medium-size enterprise (SME), receives funds from multiple investors through a platform....

This review covers some fundamental operations of online business and marketplaces. Topics include introduction to online retailing, online marketplaces, analytics and AI for online retailing, supply chain management for online retailing, logistics equipment and technologies for online...

Problem definition: As the ecosystem of e-commerce marketplaces becomes more competitive, retailers on the marketplaces are increasingly relying on cross-channel marketing to access potential customers. Despite the growing popularity and widely expected benefits of cross-channel marketing,...

Problem definition: We consider a customer-to-customer (C2C) platform that provides an inspection service. Uncertain about his product’s authenticity, a seller sells his product through the platform. Before purchasing, a buyer obtains a signal of the product authenticity from the product’s...