As households reduce discretionary spending in response to the COVID-19 pandemic, concerns are high that a resulting fall in aggregate demand can lead to a lasting recession post-COVID-19. Consequently, policies aimed at stimulating consumer spending are of key interest to governments working to...

Problem definition: Fulfillment flexibility, the ability of distribution centers (DCs) to fulfill demand originating from other DCs, can help e-retailers reduce lost sales and improve service quality. As the cost of full flexibility is prohibitive, we seek to understand the value of partially...

Users’ affective evaluation of websites upon mere exposure hasn’t been studied extensively despite its essential influence on attitude and use decision. Based on psychological and information systems (IS) literature, this paper investigates three affect-related concepts and their effects:...