Purpose – Successfully implementing and exploiting the right information technologies is critical to maintaining competitiveness in today's supply chain. However, simply adopting off‐the‐shelf technologies may not necessarily induce this competitiveness unless the organization combines...

The focus of this investigation is to distinguish the difference between technologies and processes found in manufacturing environments, where the magnitude and order of these associations may provide insight into the degree that each may require from a “push‐pull” perspective. Each...