Berry, D.; Evans, G.N.; Mason‐Jones, R.; Towill, D.R. - In: Business Process Management Journal 5 (1999) 3, pp. 254-275
There are three possible outcomes following the undertaking of BPR projects. First, a BPR programme may fail in the short or long term either because it is improperly implemented or because there is no effective follow‐up. Second, a BPR programme may be deemed satisfactory in outcome yet still...
