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A daily investigation of the role of manager empathy on employee well-being

Scott, Brent A.; Colquitt, Jason A.; Paddock, E. Layne; … - In: Organizational behavior and human decision processes : … 113 (2010) 2, pp. 127-140

Persistent link: https://www.econbiz.de/10008668734

Ethics and the neuroscientific study of leadership : a synthesis and rejoinder to Ashkanasy, Cropanzano and Becker, and McLagan

Lindebaum, Dirk - In: Journal of management inquiry 22 (2013) 3, pp. 317-323

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Social hierarchies and the evolution of moral emotions

Folger, Robert; Cropanzano, Russell - In: Managerial ethics : managing the psychology of morality, (pp. 207-234). 2010

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Good acting requires a good cast : a meso-level model of deep acting in work teams

Becker, William J.; Cropanzano, Russell - In: Journal of organizational behavior : OB ; the internat. … 36 (2015) 2, pp. 232-249

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Deontic justice and organizational neuroscience

Cropanzano, Russell; Massaro, Sebastiano; Becker, William J. - In: Journal of business ethics : JOBE 144 (2017) 4, pp. 733-754

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Affective events and the development of leader-member exchange

Cropanzano, Russell; Dasborough, Marie T.; Weiss, Howard M. - In: The Academy of Management review : AMR 42 (2017) 2, pp. 233-258

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Emotional labor within teams : outcomes of individual and peer emotional labor on perceived team support, extra-role behaviors, and turnover intentions

Becker, William; Cropanzano, Russell; Van Wagoner, Phoenix - In: Group & organization management : an international journal 43 (2018) 1, pp. 38-71

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Emotion at work : from the leaner years to the affective revolution

Daus, Catherine S.; Cropanzano, Russell; Martínez-Tur, … - In: The Cambridge handbook of workplace affect, (pp. 3-14). 2020

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Leadership, affect, and emotion in work organizations

Cropanzano, Russell; Johnson, Stefanie K.; Lambert, … - In: The Cambridge handbook of workplace affect, (pp. 229-243). 2020

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THE IMPACT OF DISPLAY RULES AND EMOTIONAL LABOR ON PSYCHOLOGICAL WELL-BEING AT WORK

Cropanzano, Russell; Weiss, Howard M; Elias, Steven M - In: Emotional and physiological processes and positive …, (pp. 45-89). 2003

Display rules are formal and informal norms that regulate the expression of workplace emotion. Organizations impose display rules to meet at least three objectives: please customers, maintain internal harmony, and promote employee well-being. Despite these valid intentions, display rules can...

Persistent link: https://www.econbiz.de/10015388515