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A time-based perspective on emotional regulation in emotional-labor performance
Duffy, Michelle K.; Shaw, Jason D.; Hoobler, Jenny M.; … - In: Research in personnel and human resources management : … 29 (2010), pp. 87-113
Persistent link: https://www.econbiz.de/10003997841
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A time-based perspective on emotion regulation in emotional-labor performance
Duffy, Michelle K.; Shaw, Jason D.; Hoobler, Jenny M.; … - In: Research in personnel and human resources management, (pp. 87-113). 2010
We extend emotional-labor research by developing a time-based theory of the effects of emotion regulation in emotional-labor performance. Drawing on Gross's (1998a) process model, we argue that antecedent- and response-focused regulatory styles can be used to make differential predictions about...
Persistent link: https://www.econbiz.de/10015381233
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The experience of being envied at work : how being envied shapes employee feelings and motivation
Lee, KiYoung; Duffy, Michelle; Scott, Kristin L.; … - In: Personnel psychology : a journal of applied research 71 (2018) 2, pp. 181-200
Persistent link: https://www.econbiz.de/10011969835
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A functional model of workplace envy and job performance : when do employees capitalize on envy by learning from envied targets?
Lee, KiYoung; Duffy, Michelle - In: Academy of Management journal : AMJ 62 (2019) 4, pp. 1085-1110
Persistent link: https://www.econbiz.de/10012109613
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The balance between positive and negative affect in employee well-being
Yoon, David J.; Bono, Joyce E.; Yang, Tao; Lee, KiYoung; … - In: Journal of organizational behavior : OB ; the … 43 (2022) 4, pp. 763-782
Persistent link: https://www.econbiz.de/10013279611
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Emotional and physiological processes and positive intervention strategies
Perrewé, Pamela L. (ed.); Ganster, Daniel C. (ed.) - 2003 - 1st ed
Overview / Pamela L. Perrew(c)Øe, Daniel C. Ganster -- Performance impacts of appraisal and coping with stress in workplace settings : the role of affect and emotional intelligence / Neal M. Ashkanasy, Claire E. Ashton-James, Peter J. Jordan -- The impact of display rules and emotional labor on...
Persistent link: https://www.econbiz.de/10012049759
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Evaluations of one's own and others' financial rewards : the role of trait positive affectivity
Brosi, Prisca; Spörrle, Matthias; Welpe, Isabell M.; … - In: Journal of personnel psychology 12 (2013) 3, pp. 105-114
Persistent link: https://www.econbiz.de/10009786036
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Smallest meaningful pay increases : field test, constructive replication, and extension
Mitra, Atul; Tenhiälä, Aino; Shaw, Jason D. - In: Human resource management 55 (2016) 1, pp. 69-81
Persistent link: https://www.econbiz.de/10011436923
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Two facets of pride and helping
Brosi, Prisca; Spörrle, Matthias; Welpe, Isabell M.; … - In: Journal of managerial psychology 31 (2016) 5, pp. 976-988
Persistent link: https://www.econbiz.de/10011591204