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Wang, Weisha; Shukla, Paurav; Shi, Guicheng - In: Technological forecasting & social change : an … 164 (2021), pp. 1-9

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Development of new empirical insights in consumer–retailer relationships within online and offline retail environments: Introduction to the special issue

Ortinau, David J.; Babin, Barry J.; Chebat, Jean-Charles - In: Journal of Business Research 66 (2013) 7, pp. 795-800

This special issue of the Journal of Business Research on scientific advancements in consumer–retailer relationships within online and offline retail environments include nine high quality research studies originally presented at the twelfth Society for Marketing Advances Retail Strategy and...

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Negative emotions, value and relationships : differences between women and men

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Development of new empirical insights in consumer-retailer relationships within online and offline retail environments : introduction to the special issue

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When income matters : customers evaluation of shopping malls' hedonic and utilitarian orientations

Allard, Thomas; Babin, Barry J.; Chebat, Jean-Charles - In: Journal of retailing and consumer services 16 (2009) 1, pp. 40-49

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Examining customer-created guilt in a service context

Pounders, Kathrynn R.; Moulard, Julie Guidry; Babin, … - In: Psychology & marketing 35 (2018) 11, pp. 830-844

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Commenting on "atmospheric affect ... gaining share of customer"

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Empathy, nonverbal immediacy, and salesperson performance : the mediating role of adaptive selling behavior

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