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Relationship between HEXACO personality factors and emotional labour of service providers in tourism industry
Sohn, Hae-kyung; Lee, Timothy Jeonglyeol - In: Tourism management : research, policies, practice 33 (2012) 1, pp. 116-125
Persistent link: https://www.econbiz.de/10009354594
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Tourists' impulse buying behavior at duty-free shops : the moderating effects of time pressure and shopping involvement
Sohn, Hae-Kyung; Lee, Timothy J. - In: Journal of travel and tourism marketing 34 (2017) 1/3, pp. 341-356
Persistent link: https://www.econbiz.de/10011670032
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Emotional labor and burnout : comparison between the countries of Japan and Korea
Sohn, Hae-Kyung; Lee, Timothy J.; Yoon, Yoo-Shik - In: Journal of travel and tourism marketing 33 (2016) 4/6, pp. 597-612
Persistent link: https://www.econbiz.de/10011517188