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Alleviating the burden of emotional labor : the role of social sharing
McCance, A. Silke; Nye, Christopher D.; Wang, Lu; … - In: Journal of management : JOM 39 (2013) 2, pp. 392-415
Persistent link: https://www.econbiz.de/10009746962
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Anger suppression in negotiations : the roles of attentional focus and anger source
Shao, Bo; Wang, Lu; Cheng, David C.; Doucet, Lorna - In: Journal of business and psychology 30 (2015) 4, pp. 747-758
Persistent link: https://www.econbiz.de/10011413469
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How do you really feel? : effect of leaders' perceived emotional sincerity on followers' trust
Caza, Arran; Zhang, Gang; Wang, Lu; Bai, Yuntao - In: The leadership quarterly : LQ ; an international … 26 (2015) 4, pp. 518-531
Persistent link: https://www.econbiz.de/10011376970
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Does anger expression help or harm leader effectiveness? : the role of competence-based versus integrity-based violations and abusive supervision
Wang, Lu; Restubog, Simon; Shao, Bo; Lu, Vinh Nhat; … - In: Academy of Management journal : AMJ 61 (2018) 3, pp. 1050-1072
Persistent link: https://www.econbiz.de/10011885677
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Motivational or dispositional? : the type of inference shapes the effectiveness of leader anger expressions
Shao, Bo; Wang, Lu; Tse, Herman H. M. - In: The leadership quarterly : LQ ; an international … 29 (2018) 6, pp. 709-723
Persistent link: https://www.econbiz.de/10011966261
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A laughing matter : patterns of laughter and the effectiveness of working dyad's
Wang, Lu; Doucet, Lorna; Waller, Mary J.; Sanders, Karin; … - In: Organization science : a journal of the Institute for … 27 (2016) 5, pp. 1142-1160
Persistent link: https://www.econbiz.de/10011606526
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I know how you feel, but it does not always help : integrating emotion recognition, agreeableness, and cognitive ability in a compensatory model of service performance
Doucet, Lorna; Shao, Bo; Wang, Lu; Oldham, Greg R. - In: Journal of service management 27 (2016) 3, pp. 320-338
Persistent link: https://www.econbiz.de/10011583535
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Editorial: taking control amidst the chaos: Emotion regulation during the COVID-19 pandemic
Restubog, Simon Lloyd D.; Ocampo, Anna Carmella G.; Wang, Lu - In: Journal of vocational behavior 119 (2020), pp. 1-6
Persistent link: https://www.econbiz.de/10012420874
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Beyond negotiated outcomes : the hidden costs of anger expression in dyadic negotiation
Wang, Lu; Northcrsft, Gregory B.; Kleef, Gerben A. Van - In: Organizational behavior and human decision processes : … 119 (2012) 1, pp. 54-63
Persistent link: https://www.econbiz.de/10009580566
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An identiy-based view of emotional ambivalence and its management in organizations
Wang, Lu; Pratt, Michael G. - In: Research companion to emotion in organizations, (pp. 589-604). 2008
Persistent link: https://www.econbiz.de/10003761790