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~subject:"Emotion"
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Emotion
Consumer behaviour
16
Konsumentenverhalten
14
Customer satisfaction
8
Kundenzufriedenheit
7
Culture
6
Dienstleistungsqualität
5
Service quality
5
Cultural identity
4
Einkaufszentrum
4
Kulturelle Identität
4
Shopping center
4
Beziehungsmarketing
3
Group membership
3
Relationship marketing
3
Advertising effects
2
Avoidance
2
Beschwerdemanagement
2
Brand image
2
Complaint management
2
Forgiveness
2
International marketing
2
Internationales Marketing
2
Lebensqualität
2
Markenimage
2
Marketing management
2
Marketingmanagement
2
Mobile Anwendung
2
Mobile application
2
National culture
2
Nationalkultur
2
Quality of life
2
Revenge
2
Service failure
2
Severity
2
Shopping values
2
Shopping well-being
2
Social Web
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Social values
2
Social web
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English
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Chebat, Jean-Charles
3
El Hedhli, Kamel
2
Toffoli, Roy
2
Zourrig, Haithem
2
Al Khateeb, Amr
1
Alnawas, Ibrahim
1
Sirgy, M. Joseph
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Journal of business research : JBR
3
Journal of retailing and consumer services
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ECONIS (ZBW)
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1
The effects of app-related factors on app stickiness : the role of cognitive and emotional app relationship quality
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
El Hedhli, Kamel
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014372634
Saved in:
2
Shopping well-being at the mall : construct, antecedents, and consequences
El Hedhli, Kamel
;
Chebat, Jean-Charles
;
Sirgy, M. Joseph
- In:
Journal of business research : JBR
66
(
2013
)
7
,
pp. 856-863
Persistent link: https://www.econbiz.de/10009756897
Saved in:
3
"In-group love and out-group hate?" : a cross cultural study on customers' revenge, avoidance and forgiveness behaviors
Zourrig, Haithem
;
Chebat, Jean-Charles
;
Toffoli, Roy
- In:
Journal of business research : JBR
68
(
2015
)
3
,
pp. 487-499
Persistent link: https://www.econbiz.de/10010495372
Saved in:
4
Consumer revenge behavior : a cross-cultural perspective
Zourrig, Haithem
;
Chebat, Jean-Charles
;
Toffoli, Roy
- In:
Journal of business research : JBR
62
(
2009
)
10
,
pp. 995-1001
Persistent link: https://www.econbiz.de/10003887612
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