Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Emotion"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Impact of website characterist...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Emotion
Relationship marketing
15
Consumer behaviour
14
Konsumentenverhalten
13
Beziehungsmarketing
10
Dienstleistungsqualität
8
Service quality
8
Customer satisfaction
7
E-commerce
7
Kundenzufriedenheit
7
Confidence
6
Electronic Banking
6
Electronic Commerce
6
Electronic banking
6
Vertrauen
6
Trust
5
Bank
3
Chatbot
3
Commitment
3
Dienstleistungssektor
3
Distribution channel
3
Financial services
3
France
3
Online retailing
3
Online-Handel
3
Service industry
3
Vertriebsweg
3
Bank marketing
2
Banking industry
2
Banking services
2
Canada
2
Classification
2
Cognitive mapping
2
Creepiness
2
Customer retention
2
Customer service
2
E-banking
2
Kundenbindung
2
Kundenservice
2
Lieferantenmanagement
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Brun, Isabelle
2
Kilani, Nour
1
Ladhari, Riadh
1
Morales Alvarez, Miguel
1
Rajaobelina, Lova
1
Ricard, Line
1
Published in...
All
International journal of hospitality management
1
Journal of financial services marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Examining emotions linked to live chat services : the role of e-service quality and impact on word of mouth
Rajaobelina, Lova
;
Brun, Isabelle
;
Kilani, Nour
; …
- In:
Journal of financial services marketing
27
(
2022
)
3
,
pp. 232-249
Persistent link: https://www.econbiz.de/10013390958
Saved in:
2
Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh
;
Brun, Isabelle
;
Morales Alvarez, Miguel
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
