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The role of emotions in crisis responses : inaugural test of the integratet crisis mapping (ICM) model
Jin, Yan; Pang, Augustine; Cameron, Glen T. - In: Corporate communications : an international journal 15 (2010) 4, pp. 428-452
Persistent link: https://www.econbiz.de/10008737840
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Understanding emotionally involved publics : the effects of crisis type and felt involvement on publics' emotional responses to different consumer product crises
Kim, Jeesun; Jin, Yan - In: Corporate communications : an international journal 21 (2016) 4, pp. 465-482
Persistent link: https://www.econbiz.de/10011626263
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Contingency theory of strategic conflict management : explicating a "grand" theory of public relations
Pang, Augustine; Jin, Yan; Cameron, Glen T. - In: Public Relations, (pp. 381-398). 2021
Persistent link: https://www.econbiz.de/10012504993