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International journal of hospitality management
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Tourism Management Perspectives
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Driving human-robot value co-creation in hospitality : the role of artificial empathy
Zhu, Tengteng
;
Xie, Lishan
;
Liu, Canmian
-
2025
Persistent link: https://www.econbiz.de/10015359586
Saved in:
2
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
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3
Family-customer happiness and its impact on customer citizenship behavior : a study of parent-child consumption in robot restaurants
Peng, Jiamin
;
Lei, Shaohui
;
Xie, Lishan
- In:
Tourism Management Perspectives
53
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10015077349
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