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The impact of emotional perceived value on hotel guests' satisfaction, affective commitment and loyalty
El-Adly, Mohammed Ismail; Souiden, Nizar; Khalid, Arusa - 2024
Persistent link: https://www.econbiz.de/10015159124
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The role of emotions in utilitarian service settings : the effects of emotional satisfaction on product perception and behavioral intentions
Ladhari, Riadh; Souiden, Nizar; Dufour, Béatrice - In: Journal of retailing and consumer services 34 (2017), pp. 10-18
Persistent link: https://www.econbiz.de/10011628969
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New trends in retailing and services : editorial
Souiden, Nizar; Ladhari, Riadh; Chiadmi, Nour-Eddine - In: Journal of retailing and consumer services 50 (2019), pp. 286-288
Persistent link: https://www.econbiz.de/10012114163
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The impact of emotional perceived value on hotel guests’ satisfaction, affective commitment and loyalty
El-Adly, Mohammed Ismail; Souiden, Nizar; Khalid, Arusa - In: Consumer Behavior in Tourism and Hospitality 19 (2024) 4, pp. 551-567
Purpose This study aims to investigate the impact of emotional perceived value on hotel guests’ satisfaction, affective commitment and loyalty. Design/methodology/approach Data were collected from 348 respondents living in the United Arab Emirates, and hypotheses were tested using AMOS 28 and...
Persistent link: https://www.econbiz.de/10015341853