Supervisors in the 1990s will be challenged by a dynamic, shifting and shrinking workforce. The traditional white, male‐dominated workforce will become obsolete, with a more diverse workforce made up of females, minorities, the disabled and the elderly taking its place. Supervisor training is...

Examines key competences required in US places of work and describes how these can be most effectively taught in the workplace and not the classroom. It is more efficient to train staff in the workplace. Describes vocational training programmes set up at Northern Tube, Pacific First Federal and...