Purpose – This study aims to compare the experiences of workers who perceive themselves as both targets and aggressors (aggressor‐targets) with the experiences of other workers. Design/methodology/approach – The paper reports on the results of a cross‐sectional self‐report...

Purpose – This introduction aims to highlight the special contributions made by the articles in this issue in understanding how emotions are implicated in the process of managing. Design/methodology/approach – Presents a model as a means of framing the discussion of the articles included in...