Compares thinking and research into employee attitudes in the UK, with regard to psychological contracts. States these are the contracts of employment that are the understandings between employees and employers, whether written or unwritten. Chronicles, in depth, the problem, implications,...

Analyses three appointments in different countries by three organizations — Skandia, Dow Chemical Co., and the Canadian Imperial Bank of Commerce's Leadership Centre. Looks at the way the appointee's (Leif Edvinsson, Gordon Petrash and Hubert Saint‐Onge) have applied their thinking.

Looks at the findings and recommendations of an Industrial Society ‘Managing Best Practice’ journal on empowerment and its implications for senior managers. Advocates that empowerment's key concepts are: giving the necessary authority responsibility and resources to those closest to the...

Looks at the effect of mergers and acquisitions on individuals in companies and how changes impact on them. Gives a panel that features the nine stages of emotional responses to merger and another panel features the five factors of the impact on staff. Highlights differences between Japanese and...

Gives three key messages to give to front‐line employees and these are: communicate only facts; communicate face to face; and target front‐line supervisors. Includes, for effect and information a Figure of ‘Maslow's Hierarchy of Needs’. Recommends the need for commonsense and not to ignore...

Proposes that changes are usually encapsulated in the classical theory of post‐industrialism, with regard to the information revolution. States there are two different information models: the service economy model; and the industrial production model. Looks at global interdependencies in work,...

Contends that while it is now unrealistic to offer lifetime agreements, employers attract talent by implying that they have hope for a long‐term relationship — although the reality is that both parties value the relationship while it lasts, for mutual benefit. Gives four stereotyped...