An industrial relations journey -- Apprenticeship : Harvard Business School, 1954-1959 -- Becoming a journeyman : University of Chicago, 1959-1971 -- Managing a shop : New York State School of Industrial and Labor Relations, Cornell University, 1971-1979 -- Returning to the bench : Sloan School...

The crisis in the airline industry and its labor relations system creates a window of opportunity to introduce changes that are essential to successful industry recovery. This paper summarizes the results of our research on labor relations conducted as part of the MIT Global Airline Industry...