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Over the past decade, hundreds of studies have been published on employee voice and silence. In this review, I summarize that body of work, with an emphasis on the progress that has been made in our understanding of when and why employees choose to speak up or remain silent, as well as the...
Persistent link: https://www.econbiz.de/10014261941
When employees voluntarily communicate suggestions, concerns, information about problems, or work-related opinions to someone in a higher organizational position, they are engaging in upward voice. When they withhold such input, they are displaying silence and depriving their organization of...
Persistent link: https://www.econbiz.de/10014037442
Persistent link: https://www.econbiz.de/10003972598