Purpose – This paper draws on economic theory and empirical evidence in order to explore the role of incentives and information in the successful implementation of the new hospital funding system in the NHS. Design/methodology/approach – The research is based on case studies in two strategic...

Purpose – The authors' aim was to investigate mechanisms and perceptions of control following the implementation of a new “pay‐for‐performance” contract (the new General Medical Services, or GMS, contract) in general practice. Design/methodology/approach – This article was based on...