Challenges the idea of an unconditional and positive influence of knowledge on performance without regard to environmental uncertainty. Focuses on applied process knowledge spanning the supply chain (i.e. considers supplier, internal, and customer sources). A survey of 208 manufacturing firms...

An empirical study of 183 manufacturers examines the effects of just‐in‐time (JIT), size, environmental uncertainty, and production complexity on the adoption of electronic data interchange (EDI) technology. A holistic approach was taken whereby LISREL was used to test the model, and the...