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Throughout 2020, national and subnational governments worldwide implemented nonpharmaceutical interventions (NPIs) to contain the spread of coronavirus disease (COVID-19). These included community quarantines, also known as lockdowns, of varying length, scope, and stringency that restricted...
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Throughout 2020, national and subnational governments worldwide implemented nonpharmaceutical interventions (NPIs) to contain the spread of coronavirus disease (COVID-19). These included community quarantines, also known as lockdowns, of varying length, scope, and stringency that restricted...
Persistent link: https://www.econbiz.de/10013202689
Self-service technologies (SSTs) are not new to modern consumers, yet the COVID-19 pandemic brings new motivations into SST usage. This study aims to revisit consumers’ SST usage under the pandemic context, focusing on consumers’ changing perceptions on social interactions (i.e. the...
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