Elliott, Richard; Jankel‐Elliott, Nick - In: Qualitative Market Research: An International Journal 6 (2003) 4, pp. 215-223
This paper describes how ethnographic and quasi‐ethnographic research methods can be used in order to address the problems of the “limitations of asking” and that “people don’t always do what they say”, and to develop a “thick description” of the lived experience of consumers. A...