In recent years there has been an increased focus on improving the capability and flexibility of organisational information systems through improving, and where necessary, re-engineering inter and intra-organisational information flows. In doing so, many firms have realised that the cornerstone...

Information systems (IS) make it possible to improve organizational efficiency and effectiveness, which can providecompetitive advantage. There is, however, a great deal of difficulty reported in the normative literature when it comes to theevaluation of investments in IS, with companies often...

The consideration of costs, benefits and risks underpin many Information System (IS) evaluation decisions. Yet, vendorsand project-champions alike tend to identify and focus much of their effort on the benefits achievable from theadoption of new technology, as it is often not in the interest of...

In addressing enterprise integration problems, a diversityof technologies such as CORBA and XML werepromoted, yet no single integration technology solves allintegration problems. As a result, a new generation ofsoftware called Enterprise Application Integration (EAI)is emerging to addresses many...