Purpose – The authors introduce two semantics-based navigation applications that facilitate information-seeking activities in internal link-based web sites in Wikipedia. These applications aim to help users find concepts within a topic and related articles on a given topic quickly and then...

Purpose – This paper seeks to evaluate to what extent Google retrieved correct answers to queries inferred from factual and topical requests in a digital Ask‐a‐Librarian service. Design/methodology/approach – In total, 100 factual and 100 topical questions were picked from a digital...