It is widely acknowledged that understanding and prioritizing the voice of customer is a critical step in new product development. In this work, we propose a novel approach to handle missing and incomplete data while combining information from different surveys for prioritizing customer voices....

A belief rule-based (BRB) system is a generic nonlinear modelling and inference scheme. It is based on the concept of belief structures and evidential reasoning (ER), and has been shown to be capable of capturing complicated nonlinear causal relationships between antecedent attributes and...