The rise of digital platforms, where peers can share goods or services, has drawn attention to their ability to foster trust amongst their members. Combining experimental methods with an online survey of 1,334 representative internet users in France, we investigate whether users of Sharing...

Several studies have highlighted the role of feedback mechanisms in the success of electronic marketplaces. In this current experiment, we attempt to isolate experimentally the role of reputation and social (dis)approval associated to ratings using a trust game experiment with the opportunity to...

The eBay Feedback Forum is claimed to be a crucial component of the success of eBay. Many empirical studies have found that this feedback system exerts a deterrent effect on the opportunistic behavior the Internet's anonymity may incite buyers and sellers to adopt. The feedback system in place...