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~subject:"Experiment"
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Experiment
Consumer behaviour
7
Konsumentenverhalten
7
Experimental design
3
Hierarchy
3
Beschwerdemanagement
2
Beziehungsmarketing
2
Complaint management
2
Customer satisfaction
2
Decision aids
2
Dienstleistungsqualität
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Dienstleistungssektor
2
Ethics
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Ethik
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Hierarchie
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Kundenzufriedenheit
2
Line extensions
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Loyalty programs
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Non-elite customers
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Perception
2
Professional recommendations
2
Relationship marketing
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Rewards
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Service encounter
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Service industry
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Service quality
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Wahrnehmung
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Advice
1
Advice-taking
1
Attribution
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Bias
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Brand
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Brand expertise
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Brand extension
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Palmeira, Mauricio
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Spassova, Gerri
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Keh, Hean Tat
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Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
2
European journal of marketing : EJM
1
Journal of behavioral decision making
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ECONIS (ZBW)
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Advice in the presence of external cues : the impact of conflicting judgments on perceptions of expertise
Palmeira, Mauricio
- In:
Organizational behavior and human decision processes : …
156
(
2020
),
pp. 82-96
Persistent link: https://www.econbiz.de/10012169561
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2
Consumer reactions to professionals who use decision aids
Palmeira, Mauricio
;
Spassova, Gerri
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 302-326
Persistent link: https://www.econbiz.de/10011309605
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3
Other-serving bias in advice-taking : when advisors receive more credit than blame
Palmeira, Mauricio
;
Spassova, Gerri
;
Keh, Hean Tat
- In:
Organizational behavior and human decision processes : …
130
(
2015
),
pp. 13-25
Persistent link: https://www.econbiz.de/10011372689
Saved in:
4
Thou shalt be safe : risk preferences in choice for sad others
Spassova, Gerri
;
Palmeira, Mauricio
- In:
Journal of behavioral decision making
36
(
2023
)
5
,
pp. 1-14
Persistent link: https://www.econbiz.de/10014442757
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