We present a national-scale effort to use technology to promote political participation in an emerging democracy, South Africa. Analysis exploits randomization of incentives and messaging on a multi-channel digital platform to encourage voting, conduct opinion polling, and enable citizen...

How does survey language affect survey responses? In many parts of the world, people use multiple languages within the same country. Yet, existing literature suggests that linguistic minorities often systematically misrepresent not only their political opinion but also their recollection of...

Recent studies on public service motivation (PSM) have increasingly adopted experimental approaches. This article provides a systematic review of the existing experimental studies on PSM and suggests guidance for future research. We assess the existing literature based on two criteria that...