The consumer Internet of Things (IoT) has the potential to revolutionize consumer experience. Because consumers can actively interact with smart objects, the traditional, human-centric conceptualization of consumer experience as consumers’ internal subjective responses to branded objects may...

A basic tenet of self-determination theory is that feeling close and connected to others can lead to optimal life experiences and recent research supports the idea that when people use social media to interact with others, they are likely to feel more related to others. Yet, little is known...