We use a lab-in-the-field experiment to examine the effectiveness of accountability systems that rely on patient reporting in Kenyan health clinics. We recruit patients and health care providers from public and private health clinics to play a series of modified Trust Games. In the game,...

It has been argued that accountability is a public good that only citizens can provide. Governments can put institutions in place that allow citizens to hold public servants to account, but citizens must participate in those institutions if accountability is to be achieved. Thus, citizens face a...