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Factor analysis
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Entry barriers and industry rivalry : do they mediate the relationship between quality management practices and performance?
Sharma, Bishnu
;
Gadenne, David
- In:
International journal of quality & reliability management
27
(
2010
)
7
,
pp. 779-793
Persistent link: https://www.econbiz.de/10008656321
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An empirical investigation of the relationship between quality management factors and customer satisfaction, improved competitive position and overall business performance
Sharma, Bishnu
;
Gadenne, David
- In:
Journal of strategic marketing
16
(
2008
)
4
,
pp. 301-314
Persistent link: https://www.econbiz.de/10003770743
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