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Refinement of internet banking service quality scale : a confirmatory factor analysis approach
Adil, Mohd
;
Akhtar, Asif
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
14
(
2013
)
3
,
pp. 336-354
Persistent link: https://www.econbiz.de/10009720938
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Automated banks' service quality in developing economy : empirical evidences from India
Sadiq, Mohd
;
Adil, Mohd
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 331-350
Persistent link: https://www.econbiz.de/10012145298
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