Purpose – Advances the view that work-life balance (WLB) can benefit business during financial crisis and austerity. Design/methodology/approach – Draws evidence from studies in Britain and southeastern Europe. Findings – Introduces and explains the dual-agenda approach as a potential...

Purpose The purpose of this study is to understand how managers in entrepreneurial small businesses (ESBs) deal with exogenous (macro) crises, particularly in relation to the breakdown of intra- and inter-stakeholder trust. Design/methodology/approach Utilising a qualitative approach, we draw...