Akbar, Rasyidi Faiz; Sukoco, Badri Munir; Nadia, Fiona … - In: Cogent business & management 11 (2024) 1, pp. 1-20
Despite borrower disloyalty being a concern, path decisions must still be analysed. Using the switching path analysis technique, this study analysed the triggers, determinants, and consequences of borrower switching. A non-probability sampling method was employed for this analysis. Specifically,...