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Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José; Heras-Saizarbitoria, Iñaki; Dick, Gavin - In: Service business 8 (2014) 2, pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
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What do we know about outsourcing in hotels?
Gonzalez, Reyes; Llopis, Juan; Gascó, José - In: The service industries journal 31 (2011) 9/10, pp. 1669-1682
Persistent link: https://www.econbiz.de/10009232918
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Information technology outsourcing in financial services
Gonzalez, Reyes; Llopis, Juan; Gasco, Jose - In: The service industries journal 33 (2013) 9/10, pp. 909-924
Persistent link: https://www.econbiz.de/10009771249
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Analysis of the web pages as a strategic tool of the most popular hotels worldwide and their comparison in different countries
Asenova, Martina; Llopis, Juan; Gascó, José; … - In: International journal of enterprise information systems … 16 (2020) 3, pp. 1-19
Persistent link: https://www.econbiz.de/10012304652