Most organizations use Enterprise Resource Planning (ERP) systems, which provide a platform for integrating processes and data. Even though competitive pressure forces financial service organizations to permanently improve their business processes, there is a lack of research regarding the use...

Highly regulated sectors face challenges on data and information quality management (DIQM) to conform to increasing regulations. With the financial service sector, as the most highly regulated industry, we are interested in current and future DIQM challenges. For a sustaining improvement, data...

The successful implementation of enterprise resource planning (ERP) systems enables organizations to enhance their efficiency and maintain competitive capability through cross-functional integration across operational activities. Nevertheless, implementation of ERP systems is a risky endeavor...