About 2.7bn people in the world rely on cash, physical assets and informal services to manage their financial lives. This could change thanks to initiatives encouraged by the G20, such as the guidance paper on financial inclusion released last June by the Financial Action Task Force (FATF). The...

Across the world mobile money schemes are being launched. In such schemes financial service providers interact with clients via mobile phones or other mobile devices such as tablets. Service offerings include payments and saving as well as basic insurance products and sometimes credit based on...

In India, the business case of the BC model is yet unclear. The main limiting factor is very low customer activity rates. Low usage is compounded by the prevalence of unduly low pricing models on the basic savings proposition, which is based on a perception that customers have low willingness to...