The community appears to want governments to ‘do more' to raise the quality and safety of financial products and services delivered to the public, particularly to retail clients. This is true in many countries, including Australia, the UK and the USA. This paper discusses how established...

Like most Western governments, the Australian Government has adopted a free market approach to the financial services industry, relying on the market to resolve which financial products and services are produced and consumed, and at what price. However, a consumer protection regime exists in...

This article discusses how financial services can support economic development and poverty reduction. Access to financial services is a fundamental tool for improving living standards by enabling the poor to better manage their finances and increase their income-generating abilities. This...