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Innovation
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Tsou, Hung Tai
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Journal of service management
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Journal of service research : JSR
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ECONIS (ZBW)
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Collaboration competency and partner match for e-service product innovation through knowledge integration mechanisms
Tsou, Hung Tai
- In:
Journal of service management
23
(
2012
)
5
,
pp. 640-663
Persistent link: https://www.econbiz.de/10009666545
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Service delivery innovation : antecedents and impact on firm performance
Chen, Ja-shen
;
Tsou, Hung Tai
;
Huang, Astrid Ya-hui
- In:
Journal of service research : JSR
12
(
2009/10
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10003878836
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