Firms in the financial services industry have been faced with the dramatic and relatively recent emergence of new technology innovations, and process disruptions. The industry as a whole, and many new fintech start-ups are looking for new pathways to successful business models, the creation of...

Due to the availability and easy usability of bibliometric computer tools, the number of bibliometric literature reviews has soared – especially in active and dynamic research fields like Digital Finance and FinTech. This leads to the paradox situation of a high number of bibliometric...

Since decades, the financial industry has experienced a continuous evolution in service delivery due to digitalization. This evolution is characterized by expanded connectivity and enhanced speed of information processing both at the customer interface and in back-office processes. Recently,...