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Challenges of performance measurement and management in public healthcare services

Saunila, Minna; Ukko, Juhani; Rusila, Pasi; Rantanen, Hannu - In: World Review of Entrepreneurship, Management and … 8 (2012) 2, pp. 181-195

This paper aims to identify the specific problems that healthcare organisations face when designing performance measurement and management. The research has been carried out using the qualitative research approach. The findings of the study are based on ten interviews with 22 key persons working...

Persistent link: https://www.econbiz.de/10011015194

Innovation capability and its measurement in Finnish SMEs

Saunila, Minna; Ukko, Juhani; Rantanen, Hannu - In: Practice-based innovation : insights, applications and …, (pp. 417-435). 2011

Persistent link: https://www.econbiz.de/10009356141

Does innovation capability really matter for the profitability of SMEs?

Saunila, Minna; Ukko, Juhani; Rantanen, Hannu - In: Knowledge and process management : the journal of … 21 (2014) 2, pp. 134-142

Persistent link: https://www.econbiz.de/10010385057

Facilitating innovation capability through performance measurement : a study of Finnish SMEs

Saunila, Minna; Ukko, Juhani - In: Management research review 36 (2013) 10, pp. 991-1010

Persistent link: https://www.econbiz.de/10010188083

Challenges of performance measurement and management in public healthcare services

Saunila, Minna; Ukko, Juhani; Rusila, Pasi; Rantanen, Hannu - In: World review of entrepreneurship, management and … 8 (2012) 2, pp. 181-195

Persistent link: https://www.econbiz.de/10009529013

Defining and measuring productivity in the public sector: managerial perceptions

Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International Journal of Public Sector Management 23 (2010) 3, pp. 300-320

Purpose – This paper aims to identify what productivity means in the public sector, how it is measured and how it should be measured and improved, according to municipal authorities in managerial positions. Design/methodology/approach – The approach is both theoretical and empirical. The...

Persistent link: https://www.econbiz.de/10014799059

Defining and measuring productivity in the public sector: managerial perceptions

Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International Journal of Public Sector Management 23 (2010) 5, pp. 479-499

Purpose – The paper aims to identify what productivity means in the public sector, how it is measured and how it should be measured and improved, according to municipal authorities in managerial positions. Design/methodology/approach – The approach is both theoretical and empirical. The...

Persistent link: https://www.econbiz.de/10014799072

Defining and measuring productivity in the public sector: managerial perceptions

Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International journal of public sector management : IJPSM 23 (2010) 5, pp. 479-499

Persistent link: https://www.econbiz.de/10008653922

Defining and measuring productivity and the public sector : managerial perceptions

Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International journal of public sector management : IJPSM 23 (2010) 3, pp. 300-320

Persistent link: https://www.econbiz.de/10008698662