Total quality management (TQM) is often considered a vital antecedent of a firm's performance. However, not much is known about the mechanism through which TQM helps organizations to create this performance. The incorporation of organizational learning capability in the goals and objectives of...

The maintenance and enhancement of organizational performance is a challenge for firms as they always try to sustain competitive advantage. This challenge may be convened through the principles of total quality management (TQM). The organizations ought to understand what dimensions of quality...

The aim of this paper is to investigate the interrelationship among intellectual capital, organizational learning capability and market performance in banking sector of Pakistan. Moreover, it also examines the mediating role of organizational learning capability in intellectual capital and...

Total quality management (TQM) is often considered a vital antecedent of a firm's performance. However, not much is known about the mechanism through which TQM helps organizations to create this performance. The incorporation of organizational learning capability in the goals and objectives of...

Despite wide acceptability of TQM as a process intervention to maintain organizational performance, the research on specifics mediating mechanism that translate TQM practices into performance still need to be progressed for coherence. This paper reviews the scientific literature on...