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Firmenimage
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Journal of retailing and consumer services
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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Impacts of store and chain images on the “quality–satisfaction–loyalty process” in petrol retailing
Helgesen, Øyvind
;
Håvold, Jon Ivar
;
Nesset, Erik
- In:
Journal of retailing and consumer services
17
(
2010
)
2
,
pp. 109-118
Persistent link: https://www.econbiz.de/10003956361
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2
Satisfaction and image as mediators of store loyalty drivers in grocery retailing
Nesset, Erik
;
Nervik, Bjørn
;
Helgesen, Øyvind
- In:
The international review of retail, distribution and …
21
(
2011
)
3
,
pp. 267-292
Persistent link: https://www.econbiz.de/10009260847
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