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Firmenimage
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Website satisfaction, trust, and loyalty : the moderating role of reputation
Angriawan, Arifin
;
Feldman, Lori
;
Phongkusolchit, Kiattisak
- In:
Journal of business and economic perspectives
37
(
2011
)
2
,
pp. 61-68
Persistent link: https://www.econbiz.de/10009571361
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2
The collateral damage of C2C communications on social networking sites : the moderating role of firm responsiveness and perceived fairness
Adjei, Mavis T.
;
Nowlin, Edward L.
;
Ang, Tyson
- In:
Journal of marketing theory and practice
24
(
2016
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10011489607
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