Purpose – The paper aims to study the effect of external managerial social networks on strategic flexibility for a Quality Management perspective. External social networks can affect strategic flexibility positively. QM also contributes to developing these networks. However, there is currently...

The purpose of this paper is twofold. First, to evaluate the roles of a transactive memory system and the supply network flexibility of the firm as antecedents of a firm’s supply chain agility (FSCA), also incorporating the moderating role of the transactive memory system. Second, to evaluate...

This paper studies the effect of external managerial social networks on strategic flexibility and organizational learning, considering three groups of analysis (Non-QM, ISO and TQM firms). At the present, there is a wide variety of alternatives for managing quality in organizations, such as ISO...

The markets in which organizations currently operate require them to use behaviour based on both exploitation strategy and exploration strategy, each of which contributes fundamental benefits for the firm’s success. Exploitation strategy attempts to obtain the maximum advantage from existing...

Purpose: Once operational benefits of Six Sigma are well recognized in literature, this research advances the strategic advantages of this initiative. Thus, this paper analyses how dynamic capabilities (DCs) mediates the relationship between Six Sigma implementation and organizational...